During the signing process of her new home, a young woman found mold growing in her basement. The seller agreed to have the mold removed, but two months after the woman moved in, the mold had started to regrow. The company that remediated came back to inspect the issue, and once they saw the “mold” they began to slowly back away, saying it was extremely dangerous and if left unchecked would kill her cat. They also waited until they were in person to tell her that the seller never paid for the remediation, so she wasn’t covered by their warranty. The woman called the seller, and they refused to pay for the remediation. We came out to inspect the damage, and we discovered that the “mold” was actually a huge spider’s nest rather than mold.
The Takeaway
Regardless of industry, it is important to not trust contractors who rely on scare tactics, as this is often a sign of a shady business. It’s critical that your contractor provides you with a solid foundation of information regarding what’s going on and ensures that you understand the issue before taking any action. It should raise a red flag that the payment problem wasn’t brought up until after the contractor attempted to intimidate her into getting the service. If you ever feel like you’re being intimidated into getting a service, get a second opinion from a contractor, like Mold Medics, which has over 450+ 5-star reviews, and our genuine assessments put customers at ease.