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Customer Stories

Don't Let Leaky Appliances Sink Your Home

Don’t Let Leaky Appliances Sink Your Home

Our customer was in a difficult position. She had been living in her condo for many years and was ready to move on to be closer to family in Texas. Unfortunately, she encountered an unexpected problem when the appliance company installed her new refrigerator – they did not tighten the water line enough, causing it […]

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Smell No More: The 8-Year Tenant Who Left Behind Major Odor Issues

Smell No More: The 8-Year Tenant Who Left Behind Major Odor Issues

When an 8-year tenant moved out, a landlord called Mold Medics in to help with a difficult situation. Lingering odors from the tenant’s cats and dogs refused to leave the property, no matter what the landlord did. Our team didn’t shy away though; they eagerly worked on pulling up floors and cleaning air ducts so

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A Couple's Home Overcomes the Wrath of a Hurricane

A Couple’s Home Overcomes the Wrath of a Hurricane

A young couple had recently purchased their first home when the rain from Hurricane Ida hit. The house was flooded with a few feet of water and the Fire Department had to de-flood it. The couple’s washer and dryer were destroyed. The basement became moldy in the process— a concern to anyone, but especially for

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