Customer Stories

Little Leak or Huge Headache?

Little Leak or Huge Headache?

The new homeowners, who had an 8-month-old child, found a small leak in the basement. The plumber they contacted said the new flex piping wasn’t installed correctly, leading to a leak. Because the old and new pipes were not connected properly, water gradually dripped and pooled on the kitchen’s hardwood flooring. The water also flowed […]

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Don't Let Your Green Thumb Lead to Moldy Fingers

Don’t Let Your Green Thumb Lead to Moldy Fingers

Recently a customer found mold growing around his sliding glass door in the upstairs kitchen. Our inspection found that the high humidity levels were the cause—they were almost 3 times the amount it should be during the winter! When we asked if he know what could be affecting his home’s environment that drastically, he showed

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Time to Take Care of your House! Don't Let Mold Take Over

Time to Take Care of your House! Don’t Let Mold Take Over

An elderly woman lived alone in a single section of her larger-style home. The rest of this large home went unused and unmaintained. After inspecting the basement, it was clear that it needed to be completely demolished and cleaned to rid the area of mold. The moisture from her neglected greenhouse in the backyard seeped

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Complications Caused by Home Renovations

Complications Caused by Home Renovations

Several problems can arise during home renovations. One such issue we see all too often is water being redirected into homes after home renovations are done to the exterior of the home. Changes in your driveway, drainage system, and even the yard may alter how outside water sources interact with your house. Sometimes, even if

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Be Careful with House Flippers and Cut Corners

Be Careful with House Flippers and Cut Corners

Our customers had recently moved into a new house and discovered mold in the basement. They had it treated, but after two weeks, noticed discoloration on the wall again. After removing the baseboard, they found that the previous owner had covered up a huge amount of insulation and paneling soaked with mold with a layer

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